Property Management Frame Breakers
The Property Management Frame Breakers podcast is about showcasing the innovators who are reshaping property management. It profiles leaders who have "broken the frame" by rethinking traditional practices and excelling with bold, unconventional strategies.
Episodes
67 episodes
Ep 66 | Hiring A‑Players and Building Culture‑Driven PM Teams w/ Pete Neubig
Most property managers hire too late, hire the wrong people (or worse) keep C players around until the A players quit. In this episode, Pablo Gonzalez sits down with Pete Neubig, who reveals the exact hiring process he uses to scale tea...
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Season 1
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Episode 66
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56:02
Ep 65 | [BEHIND THE SCENES] The Big PM Book Release
This isn’t just another book about property management, it's this weird book for PMs and the way it was created matters just as much as what’s inside.In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pa...
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Season 1
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Episode 65
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15:11
Ep 64 | Opportunities In Property Management: Operator-Led SEO with Lacy Hendricks & Alex Zweydoff
What separates the PMs who worry about SEO… from the ones who turn it into a revenue engine?It isn’t another tool, it’s picking the right niche, saying it in your brand’s voice, and tracking beyond clicks.That’s the gap Lacy Hendric...
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Season 1
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Episode 64
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48:47
Ep 63 | Close the Expectation Gap: Agentic AI for Property Managers
What if the “impossible” promises in property management, 1-hour replies, 3-day repairs, and owner-specific rules weren’t impossible anymore?In this episode, Vendoroo’s Chief Evangelist Pablo Gonzalez explores how agentic AI closes the ...
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Season 1
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Episode 63
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9:33
Ep 62 | The Opportunistic PM Mindset of Marc Cunningham
We talk a lot about a near future where property managers get to focus on more meaningful work, instead of getting bogged down in the never-ending tasks of managing doors. But some property managers are already there.In this episo...
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Season 1
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Episode 62
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59:40
Ep 61 | The Hidden Habit of Breakthrough Property Managers
What separates the property managers who grind… from the ones who break through?It’s not just strategy, or luck, or even hard work. It’s a hidden habit: opportunism.In this episode of Property Management Frame Breakers, Vendoroo...
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Season 1
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Episode 60
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10:34
Ep 60 | "AI Is Truly Becoming A Capacity Multiplier" w/ Stacey Salyer
What if instead of asking ourselves if AI is taking jobs, we asked- are we asking our current team to do too much?In this episode, Pablo Gonzalez sits down with property management strategist Stacey "The Queen of the Chessboard" Salyer ...
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Season 1
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Episode 60
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51:49
Ep 59 | How AI Is Redefining Value, Trust and Growth in Property Management
For decades, the property management industry ran on one simple rule: get more doors. But in the AI era, that strategy is no longer just outdated, it’s a trap.On this episode of Property Management Frame Breakers, Pablo Gonzalez talks a...
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Season 1
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Episode 59
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10:37
Ep 58 | How to Onboard, Train, and Manage AI As A Teammate w/ Bill Davy, "The AI Czar"
What does it take to achieve 97% automation in property management maintenance? We were determined to find out.When we identified Bill Davy as one of our highest-performing clients, we knew we had to understand his secret sauce. So, for...
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Season 1
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Episode 58
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51:38
Ep 57 | From Meatgrinder To Meaning In Property Management
Property management has long been defined by long hours, constant crises, and a career path that chews up even the best talent. But does it have to be this way forever?In this episode of Property Management Frame Breakers, Vendoroo's Ch...
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Season 1
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Episode 57
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12:03
Ep 56 | Mark's $2.5M PM Profits Strategy Framework: The 8-8-3 Diamond Mine
What if the next $2.5 million in profit isn’t out there but already under your feet?In this episode, Vendoroo's Chief Evangelist, Pablo Gonzalez, and property management visionary, Mark Brower, unpack the myth of “more doors = more succ...
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Season 1
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Episode 56
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54:54
Ep 55 | We Had "Winning With AI" WRONG. Here Is What It Really Looks Like.
What if everything you've been told about implementing AI is wrong? We thought it was a magic bullet, but the reality is far more powerful. In this episode, Pablo Gonzalez takes you inside a working session with David Norman and Nick Ja...
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Season 1
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Episode 55
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20:56
Ep 54 | Making Processes Make Sense To Visionaries
Whether you are visionary that wants to embrace process, but struggles, or you're an integrator trying to get your visionary to embrace process... this episode is for you.Join process expert Benjamin Serven and Vendoroo's Chief Ev...
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Season 1
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Episode 54
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51:02
Ep 53 | PM Just Got Called Into A National Mission. You In?
Last week, the U.S. launched its “Winning the AI Race” initiative—a full-scale, national AI moonshot aimed at restoring national strength through AI-first manufacturing. But what if this isn’t just a tech race? What if it’s a mirror for the fut...
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Season 1
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Episode 53
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19:34
Ep 52 | This Asset Manager Is Saving 10+ Hours a Week Using AI w/ Jonathan Buckelew
What happens when an asset manager, overwhelmed by AI hype, stops spectating and starts building?On this episode of the Property Management Frame Breakers Podcast, host Pablo Gonzalez sits down with Jonathan Buckelew, VP of Asset Manage...
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Season 1
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Episode 52
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50:02
Ep 51 | Leadership Through Times of Disruption
Times will get weird during the transition into the AI-first economy, and it’s going to involve tough decisions and tougher conversations.Which begs the question-Is it possible to lead through transition, let people go, and still ...
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Season 1
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Episode 51
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23:22
Ep 50 | He Bought A PMC, Doubled It, Sold To Poplar, & Built Tech For Them- Lesson's From Michael Lee's Epic Rise
What happens when a burned-out Groupon product leader buys a dusty 300-door portfolio, doubles it to 600, then helps Poplar Homes rocket from 2,000 to 15,000 doors with technology?In this Property Management Frame Breakers episode, tech...
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Season 1
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Episode 50
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52:20
Ep 49 | You Don’t Need Another Maintenance Coordinator (You Need a Mini-Me AI)
“If it’s not done like I do it, it will not work.”Sound familiar? That’s not just a control issue. That’s a systems gap and burnout waiting to happen.In this episode of Property Management Frame Breakers, host Pablo Gonzalez unpacks...
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Season 1
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Episode 49
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14:16
Ep 48 | What PMs Really Want from AI: Relief, Trust, and Visibility w/ Nurith Berstein
In this episode of Property Management Frame Breakers, Nurith Berstein sits down with Pablo Gonzalez, Chief Evangelist of Vendoroo, to unpack the truth behind AI’s role in property management: AI is here to replace burnout, not your team.
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Season 1
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Episode 48
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51:37
Ep 47 | Why AI for PM Feels So... Meh
If you’ve ever clicked “Assistant” and ended up back in a form… this episode is for you.In this episode, Pablo Gonzalez breaks down why most “AI-powered” tools still make you do the work. He explains why so many AI tools feel off when i...
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Season 1
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Episode 47
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14:34
Ep 46 | AI Features vs. AI-First: Kyle Erb on Choosing the Advantage That Actually Scales
As Director of Systems for one of the largest property management franchises in the country, Kyle Erb has seen it all—flashy demos, AI “add-ons,” and platforms that promise scale but deliver noise.In this episode, Kyle shares the moment...
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Season 1
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Episode 46
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53:49
Ep 45 | We've Seen This Before- How The Automation Era Felt Like This AI Era (And What Was Different)
What does a 1978 supermarket chain have to do with scaling your property management business in 2025?Everything.In this mini episode, Pablo Gonzalez shares the untold story of how his father used automation, leverage, and centra...
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Season 1
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Episode 45
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18:06
Ep 44 | Turning The PM Skillset Into A Fund Building Machine w/ Nicholas Cook
What happens when a seasoned property manager decides the best way to serve clients (and his team) is to become an investor?In this episode of Property Management Frame Breakers, Pablo Gonzalez, Chief Evangelist of Vendoroo, sits down w...
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Season 1
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Episode 44
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28:48
Ep 43 | AI Is Finally Changing What PMs Can Promise
Tell your owners they’ve got 5-star service, 24/7—customized to their schedule and needs.Not as a pitch, but as reality.In this mini episode, Pablo Gonzalez, Chief Evangelist at Vendoroo, unpacks how AI is finally bridging the gap b...
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Season 1
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Episode 43
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15:06
Ep 42 | From Automation to Personalization — David Normand on AI, Outcome Ownership, and the Future of PM
Most property managers are chasing automation—faster responses, cleaner dashboards, more hands off.But what if that’s the wrong finish line?In this episode of Property Management Frame Breakers, Vendoroo’s David Normand flips the sc...
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Season 1
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Episode 42
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49:56
