Property Management Frame Breakers
The Property Management Frame Breakers podcast is about showcasing the innovators who are reshaping property management. It profiles leaders who have "broken the frame" by rethinking traditional practices and excelling with bold, unconventional strategies.
Episodes
82 episodes
Ep 81 | Culture As A Revenue Driver: How To Do It
Everyone says, “culture eats strategy for breakfast.”But here’s the truth: culture doesn’t just eat strategy, it feeds revenue.In this episode of Property Management Frame Breakers, Vendoroo Chief Evangelist, Pablo Gonzalez, breaks ...
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Season 1
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Episode 81
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15:42
Ep 80 | The Property Management Customer Experience Revolution Has Started w/ Reece Register
What if your best marketing wasn't an ad, but an experience so memorable it turned every customer into a salesperson?In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with CX d...
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Season 1
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Episode 80
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52:14
Ep 79 | The Big Change At NARPM Nationals
Four events, six weeks and one year since joining Vendoroo.And at NARPM Nationals, it all came together.In this powerful solo episode, Vendoroo Chief Evangelist Pablo Gonzalez breaks down the culmination of a year-long journey that ...
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Season 1
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Episode 79
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15:20
Ep 78 | Acquiring Property Management Companies Without Churning Doors w/ Stacey Salyer
Most property managers think growth is about one thing: adding more doors. But right now, the greatest opportunity in the industry (the generational "Boomer Exit") comes with a hidden trap. What if the deal you just closed is a ticking ...
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Season 1
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Episode 78
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47:56
Ep 77 | The NOI Mirage And The Metric That Really Matters Most To Property Managers
Property managers love to talk about NOI but what if that’s not what actually keeps clients around?In this powerful solo episode, Vendoroo Chief Evangelist Pablo Gonzalez breaks down why NOI might just be a mirage - a metric that looks ...
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Season 1
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Episode 77
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11:00
Ep 76 | Vision > Options: Mark Brower's Category Design Plays to Radically Differentiate Your PM Business
“The question is not, ‘What are my options?’ The question is, ‘What's the clearest picture of the ideal fantasy outcome?’Most PMs compete by picking from the same tired menu. But what if you built a business so bold, so differentiated… ...
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Season 1
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Episode 76
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53:35
Ep 75 | The Easiest Way To Get Started With Content For Property Managers
In this episode, Pablo Gonzalez shares practical content creation advice specifically for property managers. Highlighting insights from successful property managers Marc Cunningham and Jen Ruelens, the host emphasizes starting small by recordin...
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Season 1
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Episode 75
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7:19
Ep 74 | NARPM 2.0 Will Make You Money w/ DD Garzon
What if the era of "empty promises" from your national association is finally over? For years, property managers have asked for one thing: results. But what if the organization you're a part of was about to become your single greatest l...
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Season 1
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Episode 74
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49:40
Ep 73 | On Getting Strategic: What Marc Cunningham Taught Me
What if you could grow your doors while working less?It sounds like a dream, but for strategic property managers, it’s becoming a reality.In this solo episode, Vendoroo’s Chief Evangelist Pablo Gonzalez breaks down what “getting str...
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Season 1
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Episode 73
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16:31
Ep 72 | Lease-Only Placement Will Change Your Business w/ Ben Jacobs
What if you could get paid to find your next best client?In this episode, Pablo Gonzalez sits down with Ben Jacobs, a 25-year industry veteran who has perfected a counter-intuitive strategy that turns client acquisition from a cost cent...
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Season 1
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Episode 72
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54:04
Ep 71 | Creating One Source of Maintenance Truth: Vendoroo + Rentvine
In this episode, Randall Henderson of Rentvine and Pablo Gonzalez of Vendoroo announce a game-changing integration that finally delivers on the promise of AI: a true partner that works inside your system, thinks like you do, and takes work off ...
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Season 1
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Episode 71
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12:12
Ep 70 | This Multifamily Veteran Is Betting Big On AI w/ Daniel Cunningham
What would make a 25-year multifamily veteran, who has already built a successful tech company, decide to bet big on a different platform? The answer has little to do with leasing bots and everything to do with solving the single hardes...
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Season 1
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Episode 70
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50:58
Ep 69 | Leading What’s Next: A Guide to AI-First Leadership
AI isn’t just another tool, it’s a sideways wheel moment, flipping the very definition of leadership and value in business.In this episode of Property Management Frame Breakers, Pablo Gonzalez unpacks a complete leadership playbook for ...
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Season 1
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Episode 69
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12:36
Ep 68 | Building A Scoreboard For Property Management w/ Tony Cline
Most property managers are drowning in data, making gut decisions based on useless metrics (or worse, have no objective way to tell if their team is actually winning or just busy.In this episode, Pablo Gonzalez sits down with business c...
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Season 1
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Episode 68
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48:32
Ep 67 | The End of Burnout: AI’s Real Promise in Property Management
Owners don’t churn because of NOI, they churn because of pain. Missed repairs, slow answers, broken trust. And property managers burn out trying to hold it all together.In this episode, Vendoroo's Chief Evangelist, Pablo Gonzalez, share...
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Season 1
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Episode 67
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45:56
Ep 66 | Hiring A‑Players and Building Culture‑Driven PM Teams w/ Pete Neubig
Most property managers hire too late, hire the wrong people (or worse) keep C players around until the A players quit. In this episode, Pablo Gonzalez sits down with Pete Neubig, who reveals the exact hiring process he uses to scale tea...
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Season 1
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Episode 66
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56:02
Ep 65 | [BEHIND THE SCENES] The Big PM Book Release
This isn’t just another book about property management, it's this weird book for PMs and the way it was created matters just as much as what’s inside.In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pa...
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Season 1
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Episode 65
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15:11
Ep 64 | Opportunities In Property Management: Operator-Led SEO with Lacy Hendricks & Alex Zweydoff
What separates the PMs who worry about SEO… from the ones who turn it into a revenue engine?It isn’t another tool, it’s picking the right niche, saying it in your brand’s voice, and tracking beyond clicks.That’s the gap Lacy Hendric...
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Season 1
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Episode 64
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48:47
Ep 63 | Close the Expectation Gap: Agentic AI for Property Managers
What if the “impossible” promises in property management, 1-hour replies, 3-day repairs, and owner-specific rules weren’t impossible anymore?In this episode, Vendoroo’s Chief Evangelist Pablo Gonzalez explores how agentic AI closes the ...
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Season 1
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Episode 63
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9:33
Ep 62 | The Opportunistic PM Mindset of Marc Cunningham
We talk a lot about a near future where property managers get to focus on more meaningful work, instead of getting bogged down in the never-ending tasks of managing doors. But some property managers are already there.In this episo...
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Season 1
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Episode 62
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59:40
Ep 61 | The Hidden Habit of Breakthrough Property Managers
What separates the property managers who grind… from the ones who break through?It’s not just strategy, or luck, or even hard work. It’s a hidden habit: opportunism.In this episode of Property Management Frame Breakers, Vendoroo...
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Season 1
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Episode 60
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10:34
Ep 60 | "AI Is Truly Becoming A Capacity Multiplier" w/ Stacey Salyer
What if instead of asking ourselves if AI is taking jobs, we asked- are we asking our current team to do too much?In this episode, Pablo Gonzalez sits down with property management strategist Stacey "The Queen of the Chessboard" Salyer ...
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Season 1
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Episode 60
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51:49
Ep 59 | How AI Is Redefining Value, Trust and Growth in Property Management
For decades, the property management industry ran on one simple rule: get more doors. But in the AI era, that strategy is no longer just outdated, it’s a trap.On this episode of Property Management Frame Breakers, Pablo Gonzalez talks a...
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Season 1
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Episode 59
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10:37
Ep 58 | How to Onboard, Train, and Manage AI As A Teammate w/ Bill Davy, "The AI Czar"
What does it take to achieve 97% automation in property management maintenance? We were determined to find out.When we identified Bill Davy as one of our highest-performing clients, we knew we had to understand his secret sauce. So, for...
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Season 1
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Episode 58
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51:38
Ep 57 | From Meatgrinder To Meaning In Property Management
Property management has long been defined by long hours, constant crises, and a career path that chews up even the best talent. But does it have to be this way forever?In this episode of Property Management Frame Breakers, Vendoroo's Ch...
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Season 1
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Episode 57
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12:03