Ep 37 | Agentic AI vs Generative - The Difference Everyone’s Talking About (But No One’s Explaining)

Everyone’s asking if AI will take your job. But it's time to start asking if you’re ready to hire it.

In this solo deep dive, Vendoroo’s Chief Evangelist, Pablo Gonzalez, makes the most important distinction in today’s AI conversation: the difference between generative AI and agentic AI and what it really takes to build an AI you can trust like a teammate.

Because Agentic AI is picking up speed and it’s not just automation anymore.
It’s ownership. And for the first time, property managers are seeing what that really means: from AI agents answering phones and resolving work orders, to reshaping how companies scale without burning out their team.

Pablo breaks down:

🔄 The real difference between generative AI (the genie) and agentic AI (the terminator)
🧩 What makes an AI actually agentic and what most platforms get wrong
🧠 How agents train like teammates, not tools
⚠️ The 3 ways tech vendors are “selling” agents and who’s putting PMs at risk
🤝 Why emotional intelligence and human-in-the-loop oversight still matter most

If you’ve ever wondered how far AI can go or what it takes to build one that actually works, this episode is the clarity you didn’t know you needed.

🎧 Listen now and step into the future of property management, one shift at a time.

🎟️ Want to go deeper? See what it actually looks like when AI stops assisting and starts leading. Pablo will be one of the featured speakers at Flipping the AI Switch, our virtual summit happening June 11.

Join him and other industry leaders as they unpack the models, mindsets, and mistakes shaping the next era of AI in property management.
🔗 [Register in show notes]

🌟 Stay Connected with Us:
🎙️ Follow Pablo Gonzalez on LinkedIn
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Websitee


Chapters:

00:00 The Moment We've Been Talking About Is Here
01:10 From “AI Might Help” to “AI Might Replace You”
02:18 Time Is Shrinking: The 5-Year Future Is Now
03:50 Genies vs. Terminators: The AI You’re Not Ready For
06:40 Beyond Human Limits: What Agentic AI Can Actually Do
08:28 Can You Train AI Like a Teammate?
10:15 Will Your Tech Stack Set You Free or Trap You?
11:40 The 3 Kinds of AI Builders (And Who You Should Trust)
13:32 Who’s Already Building Their Own AI Teams?
15:20 Why Generic AI Falls Flat in Real-Life Property Management
17:06 Designing AI That Feels Human (Because It Has To)
18:45 AI Without Oversight Is a Time Bomb
20:04 We Tried Scaling Without Guardrails (Here’s What Broke)
21:32 The 6 Questions You Should Ask Before Hiring an Agent
22:32 Why The Future’s Not Coming (It’s Updating).