Property Management Frame Breakers
The Property Management Frame Breakers podcast is about showcasing the innovators who are reshaping property management. It profiles leaders who have "broken the frame" by rethinking traditional practices and excelling with bold, unconventional strategies.
Property Management Frame Breakers
Ep 12 | LEAKED: AI Summit Keynote - The Unbearable Weight Of Maintenance Technology For Property Management with David Normand
Harnessing AI for Property Management: Insights from the AI Pavilion & David Norman
In this episode, Dave Normand shares his journey from managing 80 doors to overseeing thousands, revealing the hard truths about maintenance, the pressure to deliver "911-level" service on a budget, and the burnout that comes with it. We dive into why traditional SaaS solutions have fallen short, the fear property managers have about AI, and why the right kind of AI isn’t about replacing you—it’s about becoming your “mini-me.”
Tune in to hear:
✅ The "ambulatory mindset" in property management—and why it’s unsustainable
✅ How AI can own outcomes, not just assist, and why that matters
✅ The game-changing shift: hiring AI like an employee, not just using it as a tool
✅ What this means for work-life balance and scaling your business without burnout
The future of property management is here, and it’s not another software—it’s a strategic partner. Ready to break out of the invisibility trap? Let’s talk about how AI is making that happen.
🎙️ Connect with Dave Normand on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website
00:00 Introduction to AI in Property Management
03:40 Dave's Journey into Property Management
04:59 Challenges in Property Management Maintenance
09:41 The Role of AI in Property Management
14:36 Future of AI in Property Management Maintenance
17:01 Conclusion and Final Thoughts