Property Management Frame Breakers
The Property Management Frame Breakers podcast is about showcasing the innovators who are reshaping property management. It profiles leaders who have "broken the frame" by rethinking traditional practices and excelling with bold, unconventional strategies.
Property Management Frame Breakers
Ep 5 | AI vs. Remote Teams: The Future of Property Management Teams with Jay Berube
In this episode of Property Management Frame Breakers, host Pablo Gonzalez sits down with Jay Berube, CMO & Co-Owner of BetterWho, to unpack how AI and remote teams are converging to redefine operational efficiency and profitability in property management.
Jay didn’t start out as an AI guy. He first scaled a property management company from 0 to 350 doors in two years, and in the process he realized something:
Efficiency = Profitability.
His quest for efficiency led him to start BetterWho, the highest quality remote teammate staffing agency in property management, but today efficiency means embracing AI.
So he joined us to lay out what that looks like.
Here’s what you’ll learn in this episode:
✅ AI vs. Remote Teams (RTMs): Why they’re more alike than you think—and why the best businesses leverage both.
✅ The AI-Efficient Company: What a tech-forward PM company looks like today vs. what it will look like in 5 years.
✅ The Control Shift: Why AI adoption is less about technology and more about property managers letting go.
✅ Scalability Without the Pain: How AI is eliminating the “profitability rollercoaster” of hiring & firing based on door count.
✅ The Next Big KPI Shift: The new benchmarks property managers will need to track as AI transforms the industry.
AI isn’t just a trend—it’s becoming a requirement for long-term success in property management. The companies that embrace AI now will gain a competitive edge, while those who resist may struggle to keep up.
Ready to future-proof your business?
🔗 Listen now to learn how to scale, optimize, and stay ahead with AI.
🌟 Stay Connected with Jay and Vendoroo:
Connect with Jay Berube on LinkedIn:
🎙️ Connect with Pablo Gonzalez on LinkedIn
🤝 Connect with Reza Kesh on LinkedIn
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website
Chapters:
00:00 Introduction to Jay Berube and His Expertise
02:24 Jay's Journey into AI and Property Management
06:46 The Role of AI in Enhancing Efficiency
09:51 AI and Remote Team Members: A Synergistic Approach
15:30 Current AI Implementations in Property Management
18:08 Future of AI in Property Management
23:52 Challenges and Opportunities with AI
35:02 The Importance of Documenting Information for AI Training
36:26 Understanding Policies and Procedures
37:30 Scaling a Property Management Company
38:05 The Mindset for Successful Growth
41:02 Building a Self-Managing Team
46:41 The Future of AI in Property Management
52:32 Adapting to Change and Taking Risks